Refund policy

We do not accept returns or exchanges for incorrect sizing, buyer’s remorse, or change of mind.

The only exception to this policy is if your item arrives damaged or contains a manufacturing defect. In this case, we will gladly issue a replacement or refund, provided you notify us within seven days of delivery based on your tracking information.

To file a claim, you must email your order number along with clear photo proof of both the defect and the shipping label to prettyinmotionarchive@gmail.com. Claims submitted after the seven-day window or without the required photographic verification will not be processed.